We at FIRST AFRICAN INSURANCE offer to all our clients, personal, corporate and professional services based on the following core values.

Trust – We strive to act in a manner that builds confidence with our customer, business partners, and other stakeholders. Actions speak louder than words.
Integrity – We strive to do what is right and do what we say we will do. Model principled behavior and sound business ethics. We earn the trust of our customers and other stakeholders through consistency of actions with stated values and commitments. We take responsibility for our own actions. We have a strong personal sense of what is right and wrong. We avoid the wrong and stand up for what is right.

Excellence – To provide our clients with a constant high quality professional service and to strive for excellence in all that we do. Our excellence is demonstrated by our ability to negotiate from strength, dealing directly with the various insurance companies on your behalf.

Accountability – At the core of accountability is reliability and personal responsibility. We value the ability of our staff and organization to honor our commitments, to clients and to each other. We take ownership of our work and promptly correct mistakes to the greatest extent possible.

Partnership – Core to our business is the deep belief in working collaboratively as a team and in partnership with our service providers, clients and other stakeholders.