At Penguin Insurance Brokers, we analyse and review the existing insurance portfolio of our clients annually and as and when necessary. Our recommendations are based on the needs and preferences of our clients. The primary aim of Penguin Specialised client service is to determine a client’s most immediate and other needs for Insurance cover and financial services and to reassess such needs and ensure that our clients are adequately protected from potential financial loss.

The Penguin Specialised Client Service is supported by a reliable computer-based system and the best possible service from all our employees.

As your broker, we are responsible for providing you with qualitative insurance service by:

Providing advice about insurance policy option and changes in policy provisions.
Providing a schedule, detailing the current insurance and financial service programme.
Negotiating for the best rates and terms with viable and service oriented underwriters.
Analysing and recommending for adoption, policies for financial protection and security.
Assisting in the preparation of the Trust deeds and Rules and follow up on the approval of the client’s pension scheme with the Joint Tax Board.
Designing a pension scheme and advising on the investment portfolio, the contribution and the funding levels of the pension scheme.
Providing for an effective and qualitative management system that will minimise your risk exposure at all times.
Following up on claims in order to ensure prompt settlement.
Providing periodic reviews of your insurance programme and changing needs.
Seeing that the premiums are paid on time and deposited with the underwriter(s).
Ensuring that necessary changes and client requested information are effected on insurance-related matters.
Providing training where and when necessary to your insurance officers, and
Ensuring that our clients profit from our service.