How do I submit an event?
Please watch our tutorial video to know how to submit an event.
How do I register for an event?
To register for an event, please go to that event page.
click “Login / Register”. Once on the registration page. You have two options:
a. If you already have an account with us, please just login and then register to the event.
b. If not, then you’ll have to create an account in oder to register. To create an account you have two options.
- Either using your social account email. This option is quick. You’ll receive a confirmation email to verify your email.
- Or you can create an accout with an email and a password. You’ll also receive a confirmation email to verify your email. Please go to your email to verify it. After your email is confirmed, you can go back to the event’s link to register. If you have any issue, please let us know.
Why can’t I register to an event?
Please make sure that your email has been confirmed. You can’t register without confirming your email. In the event the registration link is expired, please resend another verification email.
Why is the currency on my event not correct?
When you create your event or during checkout, please make sure to use the currency switcher located at the right to choose your currency. Otherwise, your item will display in the default currency which is the US dollar.
How do I add sponsors to my event?
To add sponsors to your event, please contact us at email@example.com and our team of dedicated software engineers will assist you. This feature is only available on the backend.
How do I add speakers to my event?
To add speakers to your event, please contact us at firstname.lastname@example.org and our team of dedicated software engineers will assist you. This feature is only available on the backend.
What kind of events do you support?
We support the followings:
a. RSVP events
b. Virtual Events (Integrate perfectly with Zoom)
c. Paid Events (accept Debit and Credit Cards, Bank Wire and Pay at delivery)
d. Event Series (registering more than one event on a scheduled basis)
e. QR-code check-in tickets for paid and non-paid events
f. Integration with Google and Outlook calendars to save events
g. Sharing capabilities in Facebook, Twitter, Email and Whatapps
h. SEO capabilities to find events with few keywords
On the backend, the event’s administrator can do the
– Breakdown the conference in days and hourly
– Add Speakers and Sponsors
– Update events
– Delete events
– View attendees reports
– View sales reports for paid events
– View contact information for attendees and download them in various formats
Why isn’t my event display after I submitted it?
All events need to be approved before they get displayed on the events’ board. This usually takes less than 24 hours
For paid events, what’s the refund policy?
If you’re not satisfied with a purchase made, with the exception of Events’ tickets, you can return the product within 10 calendar days. For Events’ tickets, a ticket can be returned for a full refund a week or seven(7) calendar days after the purchase. Tickets purchased two days prior to the events or tickets for expired events cannot be refunded.
For paid events, how do organizers receive their money?
Organizers will receive their money every two weeks during their tickets’ sale. The two weeks in question allows us to handle any refund request made by the user and allowed by the organizers.